Training

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Training

Who we are
In a fast-paced world in which human connections are increasingly fleeting; “WTBCompany Training Team” believes that hospitality moments make the world a better place. We believe that it’s the hospitality we provide others that defines us.

That’s why we want to empower our members. By providing them with access to insider tips and knowledge they can skill up, serve the world better and make every hospitality moment exceptional.

To execute our vision, we have reimagined how hospitality skills are learned and shared. We’re online, we’re global, we’re a community, and we’ve got training content from the world’s best instructors that you can access anytime and anywhere.

If you want bite-sized, specific, and, dare we say it, fun tips and training in specialist hospitality skills why would you go anywhere else?

Where we are
Our members include some of the world’s largest hotel and restaurant chains, hospitality learning institutions, and passionate individuals from across the globe.

Training

Hotel

The porter is a hotel's first and last point of contact for guests. If the word ‘porter’ sounds unfamiliar, that’s because in some hotels they call a porter a Bell Service, Welcomer or Guest Service Agent. As the porter, you will lead the guest journey from the moment the guest arrives on the hotel driveway to the moment they have departed from the hotel.

Management

To build a successful team you need to build strong relationships. Over the years, many great leaders have found that by working together and taking care of the people they are in charge of, team members are more inspired, reach their full potential, and achieve incredible outcomes.

Service

Creating memorable experiences is what the hospitality industry is all about. From that first smile to delivering outstanding service, providing a great guest experience is about precision, being able to evaluate situations and leaving your guests feeling delighted and eager for more.

Compliance

In this training, you’ll learn some early warning signs of potentially violent behavior including strategies for preparing and responding to incidents, as well as skills of prevention, detection, response, and recovery.

Culinary

The objectives of the Culinary training is to provide the with necessary knowledge and skills in order to enable them to manage the culinary institutions, be experts in the area of food sciences, improve the standards and hygiene in the workplace and have the necessary know about the world cuisines.

Beverage

The cocktail renaissance of the last decade has brought bartending to the forefront of the hospitality industry. The modern bartender is a professional who is dedicated to perfecting mixology and providing outstanding customer service. Creativity, innovation and constant learning are hallmarks of today’s craft cocktail scene.

Happy Clients

We have partnered with WTBCompany because we are invested in our people and their development, and we are constantly seeking innovative ways to build our business capabilities.

Omar Kodah – General Manager

Damal Hotel Group

I have found that WTBCompany has sparked a thirst for knowledge where staff can now keep learning for individual growth and don’t have to wait for a scheduled lesson to learn something new.

Mustafa Issa – Hotel Owner

Carro Edeg Hotel